RTA signed an expansion of the Dubai Metro Dh680m contract with Serco from the UK


Dubai's Roads and Transport Authority expanded the agreement with UK Serco organizations to work and maintain the framework of metro travel until September 2021

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The agreement is estimated to be Dh680 million over a two-year period, the RTA said Monday.

"Tasks and maintenance by certain organizations reduce metro operating costs because private organizations can provide astounding administration and implementation at lower costs through continuous improvement and pricing," said Mattar Al Tayer, chief general and RTA administrator.

"This allows RTA to concentrate on its central obligations to enforce and manage usage and implementation."

Under a past contract with RTA, Serco provided a solid operational level for Dubai Metro, including him, with railroad administration accessibility 99.9 percent and 99.8 percent timeliness, and a record 204 million adventures in 2018.

RTA presentations about new railroad task innovations were also added to reach this clue, said the director.

Under the agreement, Serco will provide operational administration and support for two Dubai Metro lines such as the Route developed in 2020, which includes the expansion of the Red Line 15 kilometers to the Expo 2020 location. The administration must begin shipping in February one year from now.

The agreement combines the duties and support of all metro resources, for example, trains, trains and stations. Serco is also contracted to provide travel administration for travelers as indicated by requests day after day, and to maintain a collection framework and collect returns on sales and revive Zero Cards. This card is an electronic ticketing framework that was pushed in 2009 to be used on all open transportation methods in Dubai.

Serco will also help register and train Emirati workers as a feature of the nearest Immigration business arrangement.




"RTA is fast to meet Emirati requirements and exchange of universal skills learning in the task and maintenance of the railroad framework, other fields for local," Al Tayer said.

Rupert Soames, many of Serco's CEOs, said the recovery of contacts illustrates the "high certainty RTA has at Serco to continue to convey the world-class dimensions of security, operational execution and client administration".

The Dubai government-appointed investigation last September found that the Dubai Metro framework, which began working almost 10 years ago, added an estimated Dh66 billion in Dubai's economy in 2016. Future returns will exceed several times the cost of making fake goods.

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